Out Of Box Quality Claim

OUT OF BOX QUALITY CLAIM

An Out of Box Quality Claim can occur when a distributor, dealer, contractor, or installer experiences a quality issue prior or during installation or before the job has been completed.

Please complete this form in its entirety. Chelsea Building Products will review the details to your claim and make an initial assessment. Once claim resolution is determined, Chelsea Building Products will inform the branch contact with claim results.

General Information

Your Name *

Your Email *

Your Phone *

Contractor Name *

Contractor Location *

Dealer Name: *

Dealer Location: *

Distributor Name

Distributor Location:

Product Info (e.g., Description, Part #, Color, etc.): *

Affected Walls *

North

South

East

West

Date Code Available *

Yes

Date Code: *

Year

Month

Day

Vendor purchased from: *

Are you requesting: *

Amt. of material installed (qty in pieces): *

Amt. of material torn down (qty in pieces): *

Amt. of material replaced (qty in pieces): *

Contractor/Installer

Is a contractor /installer involved in this claim?

Yes

Name: *

Company: *

Address: *

City: *

State: *

Zip Code: *

Office Phone: *

Cell Phone: *

Email: *

Details/Reason for Claim: *

Date: *

Year

Month

Day

Upload Supporting Documentation

Please upload photo(s) showing the full wall elevation(s) of the affected area(s) as well as close-up photo(s) of the affected area(s)

Upload one photo at a time.

Upload as many photos as required to document the issue.

Each file uploaded must be less than 10MB. Multiple files may be uploaded.

Please send samples for claims to Everlast Quality Assurance Department 565 Cedar Way Oakmont PA 15139

Sample Requirement:

Length: 3ft
Date Code & Time Stamp (Located on Nail Helm)
Upload Photo

Add a new file *

Files must be less than 10 MB.
Allowed file types: gif jpg jpeg png odf pdf doc docx ppt pptx zip.

Everlast^® Warranty Support
565 Cedar Way, Oakmont, PA 15139, USA
PO Box 110100, Pittsburgh PA 15232, USA
Fax 412-826-8466 | Toll Free (844) 494-7920
www.chelseabuildingproducts.com | chelseainfo@cbpmail.com

Case Studies